Adobe Journey Optimizer

Understand and troubleshoot your Journeys and Campaigns

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Inspect, summarize, and troubleshoot Adobe Journey Optimizer journeys, campaigns, offers, and channel configurations directly from Claude. Turn AJO's retrieve APIs into plain-language answers so you can check journey and campaign statuses, surface stopped or orphaned drafts, spot channel configuration issues and review your orchestration portfolio without parsing JSON or jumping across product screens.

The AJO MCP server is in beta.

You can use Adobe Journey Optimizer to:

Review live journeys:
"List my live AJO journeys and flag any that haven't fired in the last 7 days."

Check campaign status:
"List my AJO campaigns in the production sandbox and flag any that are stopped or stuck in draft."

Spot config issues:
"Review my AJO channel configurations and tell me which ones are missing required settings."

Get a portfolio view:
"Give me a one-paragraph summary of my orchestration portfolio across all AJO sandboxes."